Exchange and Return Policy
ITEMS PURCHASED ON SALE ARE NOT ELIGIBLE FOR RETURN OR REFUND.
Eligibility for Exchange and Return:
- We accept returns within the 5 days period from the date of delivery.
- Items must be unused and in the same condition as received, with all original tags and packaging intact.
- Unfortunately, we do not offer exchange as the product(s) are limited edition.
Return & Exchange Conditions:
- For returns and exchanges, items must be shipped back in the original packaging with the tags intact and without any harm or damage to the clothing.
- Your return or exchange will only be processed once these items have been received and inspected by our team.
Return and Exchange
- If you decide to return an item, please contact our customer service at (sufaidofficial@gmail.com) or on our WhatsApp number(+92 347 7116534) to initiate the refund process on meeting the set criteria.
- The refund will only be processed once the product is received and inspected at the warehouse.
- The amount will be refunded excluding any shipping fees or taxes, within 7 to 10 working days after the refund is approved.
Contact number for return and exchange:
- WhatsApp number: (+92 347 7116534)
- gmail: (sufaidofficial@gmail.com)